Bilingual Customer Care Representative
A company is looking for a Bilingual Customer Care Center Representative I (Remote in VA/MD/NC ONLY). Key Responsibilities Provide quality customer service by answering incoming calls regarding various banking inquiries Perform account maintenance and match products to customer needs Navigate a computerized system to address and resolve customer issues effectively Required Qualifications High school diploma or equivalent Previous call center experience preferred Fluent Spanish language skills may be required Able to work weekend hours on a rotating basis Proficient computer skills relevant to Outlook, Word, Excel, and PowerPoint
A company is looking for a Bilingual Customer Care Center Representative I (Remote in VA/MD/NC ONLY).
Key Responsibilities
Provide quality customer service by answering incoming calls regarding various banking inquiries
Perform account maintenance and match products to customer needs
Navigate a computerized system to address and resolve customer issues effectively
Required Qualifications
High school diploma or equivalent
Previous call center experience preferred
Fluent Spanish language skills may be required
Able to work weekend hours on a rotating basis
Proficient computer skills relevant to Outlook, Word, Excel, and PowerPoint
