Client Services Team Lead
A company is looking for a Team Lead, Client Services.
Key Responsibilities
Lead daily check-ins to manage team priorities and maintain service level agreements (SLAs)
Recognize and investigate trends, KPIs, and opportunities for improvement
Manage projects and foster collaboration to enhance operational efficiency
Required Qualifications
Proven leadership skills with experience in managing client relationships
Strong business acumen and operational understanding of business functions
Experience in conducting performance reviews and providing constructive feedback
Ability to adapt to changing priorities in a fast-paced environment
Experience in mentoring and developing team members
A company is looking for a Team Lead, Client Services.
Key Responsibilities
Lead daily check-ins to manage team priorities and maintain service level agreements (SLAs)
Recognize and investigate trends, KPIs, and opportunities for improvement
Manage projects and foster collaboration to enhance operational efficiency
Required Qualifications
Proven leadership skills with experience in managing client relationships
Strong business acumen and operational understanding of business functions
Experience in conducting performance reviews and providing constructive feedback
Ability to adapt to changing priorities in a fast-paced environment
Experience in mentoring and developing team members