Client Services Team Lead

A company is looking for a Team Lead, Client Services. Key Responsibilities Lead daily check-ins to manage team priorities and maintain service level agreements (SLAs) Recognize and investigate trends, KPIs, and opportunities for improvement Manage projects and foster collaboration to enhance operational efficiency Required Qualifications Proven leadership skills with experience in managing client relationships Strong business acumen and operational understanding of business functions Experience in conducting performance reviews and providing constructive feedback Ability to adapt to changing priorities in a fast-paced environment Experience in mentoring and developing team members

May 9, 2025 - 15:54
 0
Client Services Team Lead
A company is looking for a Team Lead, Client Services. Key Responsibilities Lead daily check-ins to manage team priorities and maintain service level agreements (SLAs) Recognize and investigate trends, KPIs, and opportunities for improvement Manage projects and foster collaboration to enhance operational efficiency Required Qualifications Proven leadership skills with experience in managing client relationships Strong business acumen and operational understanding of business functions Experience in conducting performance reviews and providing constructive feedback Ability to adapt to changing priorities in a fast-paced environment Experience in mentoring and developing team members