Bilingual Customer Service Advisor

A company is looking for a Bilingual Customer Service Advisor (English and French-Canadian) to work from home in Canada. Key Responsibilities Assist customers with online orders, product information, and technical issues related to home coffee machines Provide upsell and cross-sell opportunities while educating customers on subscriptions and loyalty programs Handle high-volume inbound calls with professionalism and resolve customer conflicts effectively Required Qualifications Must be at least 18 years old High School Diploma or equivalent Ability to pass a criminal background check Strong computer knowledge with a typing speed of at least 30 wpm Experience in a call center or technical support role preferred

Jun 17, 2025 - 20:00

A company is looking for a Bilingual Customer Service Advisor (English and French-Canadian) to work from home in Canada. Key Responsibilities Assist customers with online orders, product information, and technical issues related to home coffee machines Provide upsell and cross-sell opportunities while educating customers on subscriptions and loyalty programs Handle high-volume inbound calls with professionalism and resolve customer conflicts effectively Required Qualifications Must be at least 18 years old High School Diploma or equivalent Ability to pass a criminal background check Strong computer knowledge with a typing speed of at least 30 wpm Experience in a call center or technical support role preferred