Bilingual Patient Engagement Representative

A company is looking for a Remote-Patient Engagement Representative (Bilingual). Key Responsibilities Provide inbound and outbound support for patient acquisition and retention strategies through various communication channels Accurately determine eligibility for care coordination and service line navigation while documenting referrals and handling patient inquiries Maintain productivity levels and adhere to department policies while ensuring a positive patient experience Required Qualifications High school diploma or GED 1-3 years of customer service and/or healthcare experience Telephone/call center experience Working knowledge of a Windows-based computer environment Preferred: Two years of college education

Apr 14, 2025 - 20:50

A company is looking for a Remote-Patient Engagement Representative (Bilingual). Key Responsibilities Provide inbound and outbound support for patient acquisition and retention strategies through various communication channels Accurately determine eligibility for care coordination and service line navigation while documenting referrals and handling patient inquiries Maintain productivity levels and adhere to department policies while ensuring a positive patient experience Required Qualifications High school diploma or GED 1-3 years of customer service and/or healthcare experience Telephone/call center experience Working knowledge of a Windows-based computer environment Preferred: Two years of college education