Bilingual Patient Engagement Representative
A company is looking for a Bilingual Patient Engagement Representative-Remote. Key Responsibilities Provide inbound and outbound support for patient acquisition and retention strategies through various communication channels Accurately determine eligibility for care coordination and service line navigation while maintaining quality measures Document and address patient complaints and inquiries in a professional manner, ensuring adherence to protocols Required Qualifications High school diploma or GED required 1-3 years of customer service and/or healthcare experience preferred Telephone/call center experience required Working knowledge of a Windows-based computer environment required Two years of college preferred
A company is looking for a Bilingual Patient Engagement Representative-Remote.
Key Responsibilities
Provide inbound and outbound support for patient acquisition and retention strategies through various communication channels
Accurately determine eligibility for care coordination and service line navigation while maintaining quality measures
Document and address patient complaints and inquiries in a professional manner, ensuring adherence to protocols
Required Qualifications
High school diploma or GED required
1-3 years of customer service and/or healthcare experience preferred
Telephone/call center experience required
Working knowledge of a Windows-based computer environment required
Two years of college preferred
