Patient Engagement Representative
A company is looking for a Patient Engagement Representative-Remote. Key Responsibilities Provide inbound and outbound support for patient acquisition and retention strategies through various communication channels Document and handle patient inquiries, eligibility for care coordination, and referrals while adhering to established protocols Maintain productivity levels and quality measures while managing multiple systems and ensuring a positive patient experience Required Qualifications, Training, and Education High school diploma or GED required 1-3 years of customer service and/or healthcare experience required Telephone/call center experience required Working knowledge of Windows-based computer environment required Preferred: Two years of college education
A company is looking for a Patient Engagement Representative-Remote.
Key Responsibilities
Provide inbound and outbound support for patient acquisition and retention strategies through various communication channels
Document and handle patient inquiries, eligibility for care coordination, and referrals while adhering to established protocols
Maintain productivity levels and quality measures while managing multiple systems and ensuring a positive patient experience
Required Qualifications, Training, and Education
High school diploma or GED required
1-3 years of customer service and/or healthcare experience required
Telephone/call center experience required
Working knowledge of Windows-based computer environment required
Preferred: Two years of college education
