Bilingual Patient Support Representative

A company is looking for a Bilingual English and Spanish Patient Support Center Representative. Key Responsibilities Assist patients and providers with scheduling, referrals, and medication refills through inbound calls Multi-task using multiple software systems while adhering to performance goals for patient satisfaction and quality Document interactions accurately during calls and assist with resolving patient issues as needed Required Qualifications High School Diploma / GED or equivalent work experience Must be 18 years of age or older 2+ years of experience in a customer service-based role Bilingual fluency in English and Spanish Proficiency in Microsoft Suite and ability to navigate multiple chat channels

Mar 12, 2025 - 23:19

A company is looking for a Bilingual English and Spanish Patient Support Center Representative. Key Responsibilities Assist patients and providers with scheduling, referrals, and medication refills through inbound calls Multi-task using multiple software systems while adhering to performance goals for patient satisfaction and quality Document interactions accurately during calls and assist with resolving patient issues as needed Required Qualifications High School Diploma / GED or equivalent work experience Must be 18 years of age or older 2+ years of experience in a customer service-based role Bilingual fluency in English and Spanish Proficiency in Microsoft Suite and ability to navigate multiple chat channels