Business to Business Collections Representative
A company is looking for a Call Center Collections Representative to manage business to business collection calls and provide exceptional customer service.
Key Responsibilities
Handle inbound and outbound calls while maintaining a positive and professional demeanor
Build and maintain relationships with clients and customers based on trust and reliability
Meet call center metrics and strive for first call resolution while addressing customer inquiries efficiently
Required Qualifications
At least 3 years of business to business collections experience
Prior call center and strong customer service experience
High school diploma, G.E.D., or equivalent required
Advanced skills in Microsoft Excel and proficiency in Microsoft Office applications
Ability to work independently and manage multiple priorities effectively
A company is looking for a Call Center Collections Representative to manage business to business collection calls and provide exceptional customer service.
Key Responsibilities
Handle inbound and outbound calls while maintaining a positive and professional demeanor
Build and maintain relationships with clients and customers based on trust and reliability
Meet call center metrics and strive for first call resolution while addressing customer inquiries efficiently
Required Qualifications
At least 3 years of business to business collections experience
Prior call center and strong customer service experience
High school diploma, G.E.D., or equivalent required
Advanced skills in Microsoft Excel and proficiency in Microsoft Office applications
Ability to work independently and manage multiple priorities effectively