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California Licensed Bilingual Call Center Representative
A company is looking for a Bilingual Call Center Representative - Dental - Remote California. Key Responsibilities Answer telephone calls and respond to member questions or forward calls to appropriate personnel Research member inquiries and document calls in a customer relationship management (CRM) system Conduct outbound calls to members as needed for customer service issues Required Qualifications Bilingual (Spanish/English) required High school diploma or G.E.D Minimum of 6 months customer service or telephone experience preferred Dental experience preferred Experience with computer software and telephone technology
A company is looking for a Bilingual Call Center Representative - Dental - Remote California.
Key Responsibilities
Answer telephone calls and respond to member questions or forward calls to appropriate personnel
Research member inquiries and document calls in a customer relationship management (CRM) system
Conduct outbound calls to members as needed for customer service issues
Required Qualifications
Bilingual (Spanish/English) required
High school diploma or G.E.D
Minimum of 6 months customer service or telephone experience preferred
Dental experience preferred
Experience with computer software and telephone technology