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Call Center Coordinator
A company is looking for a Call Center Coordinator. Key Responsibilities Provide support and fulfill requests for information via telephone and email Monitor the internal CSR call queue and assist with inbound calls as needed Document and track calls/questions for accuracy and workflow measurement Required Qualifications High School Diploma or Equivalent 1+ years' experience in a help desk or triaging call center environment 2+ years' experience with Windows desktop operating systems and Microsoft Office preferred 1+ years' experience with PRS, E-Board, and QMARS preferred
A company is looking for a Call Center Coordinator.
Key Responsibilities
Provide support and fulfill requests for information via telephone and email
Monitor the internal CSR call queue and assist with inbound calls as needed
Document and track calls/questions for accuracy and workflow measurement
Required Qualifications
High School Diploma or Equivalent
1+ years' experience in a help desk or triaging call center environment
2+ years' experience with Windows desktop operating systems and Microsoft Office preferred
1+ years' experience with PRS, E-Board, and QMARS preferred
