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Care Connector
A company is looking for a Pre-Visit Care Connector to coordinate pre-visit assessments and provide care coordination via telephonic communication. Key Responsibilities Conduct telephonic outreach and receive inbound calls from members Document demographic and medical history information accurately Ensure members have access to their Primary Care Provider and identify gaps in care Required Qualifications High School Diploma / GED or equivalent work experience Minimum of 2 years of call center or telephonic customer service experience, preferably in healthcare 2+ years of healthcare experience or experience in social work/community outreach 1+ years of experience in collecting and documenting medical history information Proficient in Microsoft Word, Excel, and Outlook
A company is looking for a Pre-Visit Care Connector to coordinate pre-visit assessments and provide care coordination via telephonic communication.
Key Responsibilities
Conduct telephonic outreach and receive inbound calls from members
Document demographic and medical history information accurately
Ensure members have access to their Primary Care Provider and identify gaps in care
Required Qualifications
High School Diploma / GED or equivalent work experience
Minimum of 2 years of call center or telephonic customer service experience, preferably in healthcare
2+ years of healthcare experience or experience in social work/community outreach
1+ years of experience in collecting and documenting medical history information
Proficient in Microsoft Word, Excel, and Outlook
