Care Coordinator I
A company is looking for a Care Coordinator I - Early Central Time. Key Responsibilities: Serve as the primary point of contact for member inquiries, ensuring timely and professional responses Coordinate care and resolve member concerns by collaborating with providers and specialists Maintain accurate documentation of member interactions in compliance with healthcare regulations Required Qualifications: High school diploma or equivalent required Understanding of healthcare processes and medical terminology Experience with contact center software and member relationship management systems Ability to adapt to fast-paced environments and meet performance metrics Familiarity with HIPAA compliance is a plus
