Carrier Connection Analyst

A company is looking for a Carrier Connection Analyst to manage and resolve post-production discrepancies reported by clients and insurance carriers. Key Responsibilities Resolve discrepancies and errors reported by customers and insurance carriers Serve as a point of contact for clients and internal stakeholders for complex issues and escalations Investigate root causes of discrepancies and implement enhancements to improve customer experience Required Qualifications At least 4 years of experience in operations, project management, or an equivalent role A minimum of 2+ years of experience in Benefits Administration supporting EDI or API integrations Experience partnering with Product and Engineering teams Experience working through a dashboard of tasks and organizing day around tasks and project deliverables G-Suite experience

Feb 13, 2025 - 16:52

A company is looking for a Carrier Connection Analyst to manage and resolve post-production discrepancies reported by clients and insurance carriers. Key Responsibilities Resolve discrepancies and errors reported by customers and insurance carriers Serve as a point of contact for clients and internal stakeholders for complex issues and escalations Investigate root causes of discrepancies and implement enhancements to improve customer experience Required Qualifications At least 4 years of experience in operations, project management, or an equivalent role A minimum of 2+ years of experience in Benefits Administration supporting EDI or API integrations Experience partnering with Product and Engineering teams Experience working through a dashboard of tasks and organizing day around tasks and project deliverables G-Suite experience