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Certified Revenue Cycle Representative
A company is looking for a Sharp PBX representative. Key Responsibilities Achieve departmental service levels by answering calls within 60 seconds Conduct monthly patient satisfaction surveys to maintain an average score of 80% or higher Handle high call volumes efficiently while adhering to departmental guidelines and performance standards Required Qualifications Completion of all regulatory requirements including licensing and certification within established time frames Ability to manage and resolve complex billing inquiries and patient accounts Proficiency in using Sharp HealthCare applications and tools Certified Revenue Cycle Representative (CRCR) certification required within 12 months of hire Experience in a call center environment handling high call volumes
A company is looking for a Sharp PBX representative.
Key Responsibilities
Achieve departmental service levels by answering calls within 60 seconds
Conduct monthly patient satisfaction surveys to maintain an average score of 80% or higher
Handle high call volumes efficiently while adhering to departmental guidelines and performance standards
Required Qualifications
Completion of all regulatory requirements including licensing and certification within established time frames
Ability to manage and resolve complex billing inquiries and patient accounts
Proficiency in using Sharp HealthCare applications and tools
Certified Revenue Cycle Representative (CRCR) certification required within 12 months of hire
Experience in a call center environment handling high call volumes
