Competitive Cyclist Operations Manager

A company is looking for a Manager, Competitive Cyclist Gearhead Operations. Key Responsibilities Oversee performance of the inbound sales and service team to achieve business goals Manage customer loyalty and outbound sales programs to enhance retention and satisfaction Develop a performance management system to foster accountability and team development Required Qualifications In-depth knowledge of bicycles and the bicycle industry 5+ years of experience in eCommerce Contact Centers, Customer Service, and Sales Operations Proven success in managing large teams (50+ members) Ability to drive the sales process from planning to closing BA/BS degree or equivalent experience

Jun 20, 2025 - 23:01

A company is looking for a Manager, Competitive Cyclist Gearhead Operations. Key Responsibilities Oversee performance of the inbound sales and service team to achieve business goals Manage customer loyalty and outbound sales programs to enhance retention and satisfaction Develop a performance management system to foster accountability and team development Required Qualifications In-depth knowledge of bicycles and the bicycle industry 5+ years of experience in eCommerce Contact Centers, Customer Service, and Sales Operations Proven success in managing large teams (50+ members) Ability to drive the sales process from planning to closing BA/BS degree or equivalent experience