Concierge Scheduling Agent
A company is looking for a Concierge Scheduling Agent to assist with patient scheduling for imaging procedures.
Key Responsibilities
Manage the member scheduling process, including collecting patient demographics and eligibility information
Ensure a high-quality customer experience and collaborate with the KIS Imaging team
Assist in patient case management, appointment confirmation, and claims management
Required Qualifications
2+ years in a customer service role within the healthcare or medical industries
Strong relationship-building skills with effective communication
Experience in a deadline-driven environment with organizational skills
Ability to maintain confidentiality and handle sensitive information
Experience in medical scheduling, claims, benefits, and eligibility verification is a plus
A company is looking for a Concierge Scheduling Agent to assist with patient scheduling for imaging procedures.
Key Responsibilities
Manage the member scheduling process, including collecting patient demographics and eligibility information
Ensure a high-quality customer experience and collaborate with the KIS Imaging team
Assist in patient case management, appointment confirmation, and claims management
Required Qualifications
2+ years in a customer service role within the healthcare or medical industries
Strong relationship-building skills with effective communication
Experience in a deadline-driven environment with organizational skills
Ability to maintain confidentiality and handle sensitive information
Experience in medical scheduling, claims, benefits, and eligibility verification is a plus