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Contact Center Product Manager
A company is looking for a Contact Center Product Manager to define the product vision and guide its development and delivery. Key Responsibilities Synthesize customer and business needs to create a cohesive product vision and roadmap Monitor and analyze KPIs to generate actionable insights for product improvement Collaborate on product scope and roadmap management, ensuring alignment with objectives and stakeholder needs Required Qualifications Bachelor's degree 2 - 4 years of related experience Experience with Agile methodologies Ability to lead cross-functional teams Experience in backlog management and requirements development
A company is looking for a Contact Center Product Manager to define the product vision and guide its development and delivery.
Key Responsibilities
Synthesize customer and business needs to create a cohesive product vision and roadmap
Monitor and analyze KPIs to generate actionable insights for product improvement
Collaborate on product scope and roadmap management, ensuring alignment with objectives and stakeholder needs
Required Qualifications
Bachelor's degree
2 - 4 years of related experience
Experience with Agile methodologies
Ability to lead cross-functional teams
Experience in backlog management and requirements development