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Credit Balance Resolution Representative
A company is looking for a Credit Balance Resolution Representative. Key Responsibilities Resolve credit balances, undistributed payments, and requests for refunds Conduct timely and accurate reviews of payments and refund requests Facilitate prompt resolution of payments by communicating with third-party payers and internal customers Required Qualifications 3 years' experience in healthcare customer service or insurance collections 1 year of experience working with Credit Balance and Underpayments Strong knowledge of computer billing systems Proficiency with MS Office Experience in customer support or client issue resolution management
A company is looking for a Credit Balance Resolution Representative.
Key Responsibilities
Resolve credit balances, undistributed payments, and requests for refunds
Conduct timely and accurate reviews of payments and refund requests
Facilitate prompt resolution of payments by communicating with third-party payers and internal customers
Required Qualifications
3 years' experience in healthcare customer service or insurance collections
1 year of experience working with Credit Balance and Underpayments
Strong knowledge of computer billing systems
Proficiency with MS Office
Experience in customer support or client issue resolution management