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Customer Experience Agent
A company is looking for a Customer Experience Agent to support client relations in the biotechnology and pharmaceuticals sector. Key Responsibilities Build and maintain relationships with new and repeat customers Manage key accounts and assist clients with quotes, order processing, and tracking Communicate effectively with customers and collaborate with internal departments for order fulfillment Required Qualifications Bachelor's degree, preferably in a scientific field (Biology, Chemistry, etc.) At least 2 years of experience in a client services position Experience as a Clinical Research Coordinator is a plus Customer service-oriented attitude with a commitment to quality Ability to work independently and collaboratively in a high-pressure environment
A company is looking for a Customer Experience Agent to support client relations in the biotechnology and pharmaceuticals sector.
Key Responsibilities
Build and maintain relationships with new and repeat customers
Manage key accounts and assist clients with quotes, order processing, and tracking
Communicate effectively with customers and collaborate with internal departments for order fulfillment
Required Qualifications
Bachelor's degree, preferably in a scientific field (Biology, Chemistry, etc.)
At least 2 years of experience in a client services position
Experience as a Clinical Research Coordinator is a plus
Customer service-oriented attitude with a commitment to quality
Ability to work independently and collaboratively in a high-pressure environment
