Account Specialist

A company is looking for an Account Specialist to join their Customer Experience team. Key Responsibilities Engage customers and resolve issues to ensure satisfaction Manage the order process, including entry, verification, and accuracy checks Act as a liaison between customers and internal departments for support and issue resolution Required Qualifications Associate's degree or 3+ years of customer service experience Preferred experience in flooring, rubber industry, or manufacturing Experience with ERP or CRM systems is preferred Proficiency in Microsoft Office Suite and typing speed of at least 40 words per minute Strong math skills are required

Jun 19, 2025 - 21:10

A company is looking for an Account Specialist to join their Customer Experience team. Key Responsibilities Engage customers and resolve issues to ensure satisfaction Manage the order process, including entry, verification, and accuracy checks Act as a liaison between customers and internal departments for support and issue resolution Required Qualifications Associate's degree or 3+ years of customer service experience Preferred experience in flooring, rubber industry, or manufacturing Experience with ERP or CRM systems is preferred Proficiency in Microsoft Office Suite and typing speed of at least 40 words per minute Strong math skills are required