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Customer Performance Manager
A company is looking for a Customer Performance Manager. Key Responsibilities Define metrics and frameworks to evaluate customer performance throughout the customer lifecycle Create toolkits and training for Customer Success Managers to improve performance Lead and support strategic initiatives and projects to enhance operational performance Required Qualifications Bachelor's Degree in a relevant field 5+ years of professional experience in the healthcare industry Experience managing complex projects and working with large data sets Familiarity with data visualization tools like Power BI or Tableau Experience interacting with executive leadership teams
A company is looking for a Customer Performance Manager.
Key Responsibilities
Define metrics and frameworks to evaluate customer performance throughout the customer lifecycle
Create toolkits and training for Customer Success Managers to improve performance
Lead and support strategic initiatives and projects to enhance operational performance
Required Qualifications
Bachelor's Degree in a relevant field
5+ years of professional experience in the healthcare industry
Experience managing complex projects and working with large data sets
Familiarity with data visualization tools like Power BI or Tableau
Experience interacting with executive leadership teams
