Customer Service Specialist

A company is looking for a Customer Service Specialist responsible for ensuring successful service for patients in a fast-paced environment. Key Responsibilities Develop and maintain knowledge of products and services Answer calls and emails, document information, and process orders Verify insurance eligibility and communicate with patients regarding documentation and updates Required Qualifications High School Diploma or equivalent One year of work-related experience in healthcare administrative or customer service roles Senior level requires two years of experience and one year in a similar role Experience with Medicare certified tasks is preferred

Apr 28, 2025 - 19:40
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Customer Service Specialist
A company is looking for a Customer Service Specialist responsible for ensuring successful service for patients in a fast-paced environment. Key Responsibilities Develop and maintain knowledge of products and services Answer calls and emails, document information, and process orders Verify insurance eligibility and communicate with patients regarding documentation and updates Required Qualifications High School Diploma or equivalent One year of work-related experience in healthcare administrative or customer service roles Senior level requires two years of experience and one year in a similar role Experience with Medicare certified tasks is preferred