Customer Service Specialist

A company is looking for a Customer Service Specialist responsible for supporting patients through the front-end process of home medical equipment services. Key Responsibilities Develop and maintain knowledge of products and services while answering inbound and outbound calls Process orders, verify insurance information, and ensure documentation accuracy Facilitate resolution of customer complaints and meet quality assurance requirements Required Qualifications High School Diploma or equivalent One year of work-related experience in healthcare administrative, financial, or insurance customer services Two years of work-related experience required for senior level positions Experience in a Medicare certified environment is preferred Proficient computer skills and ability to learn new technologies

May 23, 2025 - 00:00

A company is looking for a Customer Service Specialist responsible for supporting patients through the front-end process of home medical equipment services. Key Responsibilities Develop and maintain knowledge of products and services while answering inbound and outbound calls Process orders, verify insurance information, and ensure documentation accuracy Facilitate resolution of customer complaints and meet quality assurance requirements Required Qualifications High School Diploma or equivalent One year of work-related experience in healthcare administrative, financial, or insurance customer services Two years of work-related experience required for senior level positions Experience in a Medicare certified environment is preferred Proficient computer skills and ability to learn new technologies