Customer Service Support Operator

A company is looking for a Virtual Store Support Operator. Key Responsibilities Provide best-in-class service by answering phone calls, returning voicemails, and responding to emails Assist customers with locating proof of purchase and handling return/exchange inquiries Document customer interactions and maintain case management system updates Required Qualifications High school diploma or GED; minimum of 2 years related experience preferred Typing speed of at least 45 words per minute Must be available to work any shift between Monday-Friday, including holidays Ability to thrive in a fast-paced, ever-changing environment Regular, dependable attendance and punctuality are required

Mar 10, 2025 - 05:04

A company is looking for a Virtual Store Support Operator. Key Responsibilities Provide best-in-class service by answering phone calls, returning voicemails, and responding to emails Assist customers with locating proof of purchase and handling return/exchange inquiries Document customer interactions and maintain case management system updates Required Qualifications High school diploma or GED; minimum of 2 years related experience preferred Typing speed of at least 45 words per minute Must be available to work any shift between Monday-Friday, including holidays Ability to thrive in a fast-paced, ever-changing environment Regular, dependable attendance and punctuality are required