Customer Success Support Associate
A company is looking for a Customer Success Support Associate. Key Responsibilities: Collaborate with the marketing team to draft content and build tutorials for OnusOne software Provide general administrative support to the Customer Success team and assist with client onboarding processes Analyze data and track onboarding KPIs to improve client onboarding operations Required Qualifications: Background and/or degree in Computer Science and/or Data Science At least 1 year of experience in B2B SaaS implementation/onboarding or a similar field Understanding of the healthcare industry Proficient in project management software Highly organized and motivated by individual work and organizational tasks
A company is looking for a Customer Success Support Associate.
Key Responsibilities:
Collaborate with the marketing team to draft content and build tutorials for OnusOne software
Provide general administrative support to the Customer Success team and assist with client onboarding processes
Analyze data and track onboarding KPIs to improve client onboarding operations
Required Qualifications:
Background and/or degree in Computer Science and/or Data Science
At least 1 year of experience in B2B SaaS implementation/onboarding or a similar field
Understanding of the healthcare industry
Proficient in project management software
Highly organized and motivated by individual work and organizational tasks
