Customer Success VP

A company is looking for a Global VP of Customer Success. Key Responsibilities Develop and implement customer success strategies to enhance satisfaction, retention, and growth Oversee customer success operations, improving efficiencies through streamlined systems and processes Champion the voice of the customer and collaborate with cross-functional teams to drive product and service development Required Qualifications Bachelor's degree in business, marketing, or a related field; MBA preferred 10+ years of experience in customer success, preferably in the SaaS Cyber Security or adjacent industry Proven track record in driving customer satisfaction, retention, and growth Strong leadership experience in managing and mentoring teams Experience with data-driven decision-making and strong business acumen

May 9, 2025 - 20:57

A company is looking for a Global VP of Customer Success. Key Responsibilities Develop and implement customer success strategies to enhance satisfaction, retention, and growth Oversee customer success operations, improving efficiencies through streamlined systems and processes Champion the voice of the customer and collaborate with cross-functional teams to drive product and service development Required Qualifications Bachelor's degree in business, marketing, or a related field; MBA preferred 10+ years of experience in customer success, preferably in the SaaS Cyber Security or adjacent industry Proven track record in driving customer satisfaction, retention, and growth Strong leadership experience in managing and mentoring teams Experience with data-driven decision-making and strong business acumen