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Customer Support Engineer III
A company is looking for a Customer Support Engineer III. Key Responsibilities Provide remote post-sales support for software and hardware systems Assist with end-user installations, configurations, upgrades, and migrations Resolve complex problems with minimal direction and document solutions Required Qualifications 5 - 8 years of experience in technical support Bachelor's degree or equivalent experience in Computer Science or Electrical Engineering Experience with remote diagnostic capabilities Ability to support 3rd party products Preferred certifications in relevant technical areas
A company is looking for a Customer Support Engineer III.
Key Responsibilities
Provide remote post-sales support for software and hardware systems
Assist with end-user installations, configurations, upgrades, and migrations
Resolve complex problems with minimal direction and document solutions
Required Qualifications
5 - 8 years of experience in technical support
Bachelor's degree or equivalent experience in Computer Science or Electrical Engineering
Experience with remote diagnostic capabilities
Ability to support 3rd party products
Preferred certifications in relevant technical areas
