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CX Operations Specialist
A company is looking for a CX Operations Specialist. Key Responsibilities Process ride requests within systems to ensure seamless rider transportation Maintain ride schedules by verifying calendar availability and making necessary adjustments Identify trends and recommend process improvements to the CX Operations Associate Manager Required Qualifications 2+ years of experience in a related role in a fast-paced team environment Demonstrated ability to connect details and data to broader strategic contexts Strong interpersonal skills with the ability to build collaborative relationships Experience with Salesforce, Kustomer (or similar CRM), and Google Workspace Bachelor's degree preferred
A company is looking for a CX Operations Specialist.
Key Responsibilities
Process ride requests within systems to ensure seamless rider transportation
Maintain ride schedules by verifying calendar availability and making necessary adjustments
Identify trends and recommend process improvements to the CX Operations Associate Manager
Required Qualifications
2+ years of experience in a related role in a fast-paced team environment
Demonstrated ability to connect details and data to broader strategic contexts
Strong interpersonal skills with the ability to build collaborative relationships
Experience with Salesforce, Kustomer (or similar CRM), and Google Workspace
Bachelor's degree preferred