![How to Use GA4 to Track Social Media Traffic: 6 Questions, Answers and Insights [VIDEO]](https://www.orbitmedia.com/wp-content/uploads/2023/06/ab-testing.png)
![How Human Behavior Impacts Your Marketing Strategy [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/human-behavior-impacts-marketing-strategy-cover-600x330.png?#)
![How to Make a Content Calendar You’ll Actually Use [Templates Included]](https://marketinginsidergroup.com/wp-content/uploads/2022/06/content-calendar-templates-2025-300x169.jpg?#)
![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
Desktop Support Analyst
A company is looking for a Desktop Support Analyst to join their IT Support team. Key Responsibilities Provide Level 1 and Level 2 support for desktops, laptops, mobile devices, and related peripherals Troubleshoot and resolve hardware, software, and network connectivity issues in a Windows and macOS environment Document technical issues, resolutions, and processes in the IT service management system Required Qualifications 2+ years of experience in a desktop support or IT helpdesk role Strong knowledge of Windows and macOS operating systems Experience troubleshooting hardware components such as desktops, laptops, and printers Familiarity with Active Directory and Microsoft 365 Understanding of networking fundamentals (TCP/IP, VPN, Wi-Fi, DNS, DHCP)
A company is looking for a Desktop Support Analyst to join their IT Support team.
Key Responsibilities
Provide Level 1 and Level 2 support for desktops, laptops, mobile devices, and related peripherals
Troubleshoot and resolve hardware, software, and network connectivity issues in a Windows and macOS environment
Document technical issues, resolutions, and processes in the IT service management system
Required Qualifications
2+ years of experience in a desktop support or IT helpdesk role
Strong knowledge of Windows and macOS operating systems
Experience troubleshooting hardware components such as desktops, laptops, and printers
Familiarity with Active Directory and Microsoft 365
Understanding of networking fundamentals (TCP/IP, VPN, Wi-Fi, DNS, DHCP)