Director of Care Navigation

A company is looking for a Director of Care Navigation to lead patient support and care management efforts. Key Responsibilities Lead and develop a team of Care Navigators and support staff, establishing performance standards and team culture Manage the patient journey, ensuring compassionate care navigation and improving patient engagement and satisfaction Optimize operational workflows and performance metrics related to care coordination Required Qualifications 5+ years of experience in managing care coordination, case management, or navigation teams in a healthcare context Leadership experience in Alzheimer's disease, dementia, brain health, or geriatric care Ability to thrive in fast-paced, dynamic organizations Experience with care coordination technology, EHRs, and telehealth platforms Strong operational mindset focusing on workflows, metrics, and systems

Jun 4, 2025 - 22:50
 0
Director of Care Navigation
A company is looking for a Director of Care Navigation to lead patient support and care management efforts. Key Responsibilities Lead and develop a team of Care Navigators and support staff, establishing performance standards and team culture Manage the patient journey, ensuring compassionate care navigation and improving patient engagement and satisfaction Optimize operational workflows and performance metrics related to care coordination Required Qualifications 5+ years of experience in managing care coordination, case management, or navigation teams in a healthcare context Leadership experience in Alzheimer's disease, dementia, brain health, or geriatric care Ability to thrive in fast-paced, dynamic organizations Experience with care coordination technology, EHRs, and telehealth platforms Strong operational mindset focusing on workflows, metrics, and systems