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Disability Services Manager
A company is looking for a Manager, Workplace Possibilities to optimize service delivery and improve processes related to return-to-work and stay-at-work services. Key Responsibilities Partner with internal and external stakeholders to meet operational and strategic goals Lead a team of clinical disability and accommodation experts to enhance customer experience Manage technology and reporting systems to improve service delivery and efficiency Required Qualifications Bachelor's degree in nursing, rehabilitation counseling, social work, psychology, business, or a related field Understanding of group insurance, ADAAA, and disability management Experience in supervision or leadership in a customer service environment Operational management experience Familiarity with organizational methodology, preferably Lean
A company is looking for a Manager, Workplace Possibilities to optimize service delivery and improve processes related to return-to-work and stay-at-work services.
Key Responsibilities
Partner with internal and external stakeholders to meet operational and strategic goals
Lead a team of clinical disability and accommodation experts to enhance customer experience
Manage technology and reporting systems to improve service delivery and efficiency
Required Qualifications
Bachelor's degree in nursing, rehabilitation counseling, social work, psychology, business, or a related field
Understanding of group insurance, ADAAA, and disability management
Experience in supervision or leadership in a customer service environment
Operational management experience
Familiarity with organizational methodology, preferably Lean