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Executive Office Specialist
A company is looking for an Executive Office Senior Specialist to support servicing operations by addressing customer complaints. Key Responsibilities Research homeowner complaints and execute or recommend solutions Effectively resolve homeowner issues Comply with all applicable legal and regulatory requirements Required Qualifications 1-2 years of complaints-processing experience Previous experience handling complaints by regulatory agencies Experience with Zendesk, NICE, and Google Suite High school diploma or equivalent
A company is looking for an Executive Office Senior Specialist to support servicing operations by addressing customer complaints.
Key Responsibilities
Research homeowner complaints and execute or recommend solutions
Effectively resolve homeowner issues
Comply with all applicable legal and regulatory requirements
Required Qualifications
1-2 years of complaints-processing experience
Previous experience handling complaints by regulatory agencies
Experience with Zendesk, NICE, and Google Suite
High school diploma or equivalent
