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Hawaii Customer Service Advocate
A company is looking for a Customer Service Advocate I to provide support for members and providers. Key Responsibilities Responds to routine inquiries and concerns from members and/or providers in a timely manner Resolves basic problems and mitigates complaints to prevent escalation Documents communications and maintains performance standards in a contact center environment Required Qualifications High School diploma or GED is required Entry-level position with little or no previous experience required Experience with multitasking using multiple systems and programs is preferred
A company is looking for a Customer Service Advocate I to provide support for members and providers.
Key Responsibilities
Responds to routine inquiries and concerns from members and/or providers in a timely manner
Resolves basic problems and mitigates complaints to prevent escalation
Documents communications and maintains performance standards in a contact center environment
Required Qualifications
High School diploma or GED is required
Entry-level position with little or no previous experience required
Experience with multitasking using multiple systems and programs is preferred
