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Head of Professional Services
A company is looking for a Head of Professional Services to lead and scale a customer-centric professional services organization. Key Responsibilities Lead a high-performing team delivering implementation and advisory services to enhance customer outcomes Own the P&L and optimize pricing strategy while ensuring financial accountability and operational efficiency Recruit and develop top talent while fostering a culture of accountability and continuous learning Required Qualifications 10+ years in Professional Services or SaaS implementations, with 5+ years in a leadership role Proven experience in P&L ownership and management of pricing and cost structures Strong expertise in customer retention and recurring revenue models Bachelor's degree required; MBA preferred Experience implementing SaaS technology products in complex enterprise environments
A company is looking for a Head of Professional Services to lead and scale a customer-centric professional services organization.
Key Responsibilities
Lead a high-performing team delivering implementation and advisory services to enhance customer outcomes
Own the P&L and optimize pricing strategy while ensuring financial accountability and operational efficiency
Recruit and develop top talent while fostering a culture of accountability and continuous learning
Required Qualifications
10+ years in Professional Services or SaaS implementations, with 5+ years in a leadership role
Proven experience in P&L ownership and management of pricing and cost structures
Strong expertise in customer retention and recurring revenue models
Bachelor's degree required; MBA preferred
Experience implementing SaaS technology products in complex enterprise environments