Healthcare Customer Service Agent
A company is looking for a Healthcare Inbound Customer Service Agent - Remote. Key Responsibilities Address inbound caller needs focused on first call resolution Adhere to call flows and guidelines while maintaining professionalism and accuracy Document all caller interactions and maintain production standards Required Qualifications High School Diploma or GED required 1 year of previous customer service experience, preferably in Healthcare Proficiency in Microsoft Office Suite, particularly Word and Excel Experience using multiple applications and phone systems simultaneously Accurate keyboard skills with proven data entry ability
A company is looking for a Healthcare Inbound Customer Service Agent - Remote.
Key Responsibilities
Address inbound caller needs focused on first call resolution
Adhere to call flows and guidelines while maintaining professionalism and accuracy
Document all caller interactions and maintain production standards
Required Qualifications
High School Diploma or GED required
1 year of previous customer service experience, preferably in Healthcare
Proficiency in Microsoft Office Suite, particularly Word and Excel
Experience using multiple applications and phone systems simultaneously
Accurate keyboard skills with proven data entry ability
