Helpdesk Support Professional

A company is looking for an IT Help Desk - Remote Contract to Hire. Key Responsibilities Field and resolve telephone calls, chat, and online portal questions from users Provide first-tier technical support for hardware, software, access management, and telecom issues Assist users with questions and issues related to processes and procedures Required Qualifications Associate's Degree in Computer Science or related field Intermediate level knowledge of Microsoft Office Suite applications Experience with SharePoint, Project, and Access is highly desired Knowledge of desktop Operating Systems (W2K, XP, 7, 8, Mac OS X) is highly desired

Jun 21, 2025 - 03:10

A company is looking for an IT Help Desk - Remote Contract to Hire. Key Responsibilities Field and resolve telephone calls, chat, and online portal questions from users Provide first-tier technical support for hardware, software, access management, and telecom issues Assist users with questions and issues related to processes and procedures Required Qualifications Associate's Degree in Computer Science or related field Intermediate level knowledge of Microsoft Office Suite applications Experience with SharePoint, Project, and Access is highly desired Knowledge of desktop Operating Systems (W2K, XP, 7, 8, Mac OS X) is highly desired