Helpdesk Technician

A company is looking for a Helpdesk Technician I. Key Responsibilities Provide technical end-user support via telephone, email, or web chat Perform restorative or maintenance actions to resolve end-user problems Track incidents and calls, ensuring accurate data entry into the database Required Qualifications Bachelor's degree or vocational training in IT-related courses is a plus Minimum of two years of college completed or a Diploma/Certificate course finished Familiarity with PC hardware and software troubleshooting Prior experience in Software Application support or Technical Support is a plus Willingness to work in different shifts

Jun 10, 2025 - 15:30

A company is looking for a Helpdesk Technician I. Key Responsibilities Provide technical end-user support via telephone, email, or web chat Perform restorative or maintenance actions to resolve end-user problems Track incidents and calls, ensuring accurate data entry into the database Required Qualifications Bachelor's degree or vocational training in IT-related courses is a plus Minimum of two years of college completed or a Diploma/Certificate course finished Familiarity with PC hardware and software troubleshooting Prior experience in Software Application support or Technical Support is a plus Willingness to work in different shifts