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Helpdesk Technician
A company is looking for a Helpdesk & Networking Technician. Key Responsibilities Serve as the first point of contact for customers seeking technical assistance Perform remote troubleshooting and onboarding of users Manage workstation provisioning, maintenance of licenses, and inventory control Required Qualifications Bachelor's degree preferred Working knowledge of relevant software, hardware, and equipment operations Experience in troubleshooting and providing help desk support Knowledge of call tracking applications Intermediate English level
A company is looking for a Helpdesk & Networking Technician.
Key Responsibilities
Serve as the first point of contact for customers seeking technical assistance
Perform remote troubleshooting and onboarding of users
Manage workstation provisioning, maintenance of licenses, and inventory control
Required Qualifications
Bachelor's degree preferred
Working knowledge of relevant software, hardware, and equipment operations
Experience in troubleshooting and providing help desk support
Knowledge of call tracking applications
Intermediate English level