Illinois Licensed Customer Service Representative
A company is looking for a Customer Service Representative - Sales (Work From Home).
Key Responsibilities
Assist customers with service retention by addressing cancellation requests and promoting product value
Handle a high volume of customer interactions through calls, chats, and emails while maintaining accurate records
Perform basic troubleshooting and engage support for complex customer issues across various services
Required Qualifications
Experience in call center or customer service roles
Flexibility to work various schedules, including evenings, weekends, and holidays
Ability to work from home with a reliable internet connection and dedicated workspace
Compliance with organizational security and performance standards
Participation in training and workspace audits as required
A company is looking for a Customer Service Representative - Sales (Work From Home).
Key Responsibilities
Assist customers with service retention by addressing cancellation requests and promoting product value
Handle a high volume of customer interactions through calls, chats, and emails while maintaining accurate records
Perform basic troubleshooting and engage support for complex customer issues across various services
Required Qualifications
Experience in call center or customer service roles
Flexibility to work various schedules, including evenings, weekends, and holidays
Ability to work from home with a reliable internet connection and dedicated workspace
Compliance with organizational security and performance standards
Participation in training and workspace audits as required