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Inbound Retention Specialist
A company is looking for an Inbound Retention Specialist - Sales for their Weekend Team, working remotely in the US. Key Responsibilities Provide exceptional customer support to strengthen revenue retention Consult and educate current advertisers while managing an inbound phone queue Highlight the value of advertising through performance metrics and handle escalated client issues Required Qualifications Bachelor's Degree or 3+ years of relevant client-facing experience Technical proficiency with computers and information systems Experience in account management, sales, advertising, or small business (preferred) Ability to handle tough conversations professionally and solutions-oriented Willingness to receive and implement feedback in a fast-paced environment
A company is looking for an Inbound Retention Specialist - Sales for their Weekend Team, working remotely in the US.
Key Responsibilities
Provide exceptional customer support to strengthen revenue retention
Consult and educate current advertisers while managing an inbound phone queue
Highlight the value of advertising through performance metrics and handle escalated client issues
Required Qualifications
Bachelor's Degree or 3+ years of relevant client-facing experience
Technical proficiency with computers and information systems
Experience in account management, sales, advertising, or small business (preferred)
Ability to handle tough conversations professionally and solutions-oriented
Willingness to receive and implement feedback in a fast-paced environment