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Indiana Healthcare Customer Service Rep
A company is looking for a Healthcare Customer Service Rep II. Key Responsibilities Process member payments and address billing inquiries Provide accurate information about coverage plans and assist with prior authorization processes Update member information and handle policy terminations and reinstatements Required Qualifications High School Diploma or GED required At least two years of experience in claims examination, health insurance, or customer service Solid understanding of healthcare terminology, including ICD-9 and ICD-10 coding Ability to clear a criminal background check Strong computer skills, including data entry and screen navigation
A company is looking for a Healthcare Customer Service Rep II.
Key Responsibilities
Process member payments and address billing inquiries
Provide accurate information about coverage plans and assist with prior authorization processes
Update member information and handle policy terminations and reinstatements
Required Qualifications
High School Diploma or GED required
At least two years of experience in claims examination, health insurance, or customer service
Solid understanding of healthcare terminology, including ICD-9 and ICD-10 coding
Ability to clear a criminal background check
Strong computer skills, including data entry and screen navigation
