North Carolina Healthcare Customer Service Rep

A company is looking for a Healthcare Customer Service Rep II. Key Responsibilities Process member payments, address billing inquiries, and resolve billing discrepancies Provide accurate information about coverage plans and assist with prior authorizations and referrals Handle claims inquiries and status updates, including assisting with reconsideration requests for denied claims Required Qualifications High School Diploma or GED required At least two years of experience in claims examination, health insurance, customer service, or a healthcare-related field Solid understanding of healthcare medical claims, benefits, and policy processes In-depth knowledge of healthcare terminologies, including ICD-9 and ICD-10 coding Must be able to clear a criminal background check

May 24, 2025 - 22:40

A company is looking for a Healthcare Customer Service Rep II. Key Responsibilities Process member payments, address billing inquiries, and resolve billing discrepancies Provide accurate information about coverage plans and assist with prior authorizations and referrals Handle claims inquiries and status updates, including assisting with reconsideration requests for denied claims Required Qualifications High School Diploma or GED required At least two years of experience in claims examination, health insurance, customer service, or a healthcare-related field Solid understanding of healthcare medical claims, benefits, and policy processes In-depth knowledge of healthcare terminologies, including ICD-9 and ICD-10 coding Must be able to clear a criminal background check