Insurance Customer Service Representative
A company is looking for a Customer Service Representative to provide support for insurance-related inquiries. Key Responsibilities Handle incoming calls and chats to resolve customer inquiries related to insurance policies and endorsements Analyze requests, provide solutions, and apply sound judgment within carrier guidelines Manage customer follow-ups to ensure resolution and satisfaction Required Qualifications Minimum of 2 years of experience in an insurance agency setting, preferably in Personal Lines Working knowledge of Property/Casualty Insurance practices and policy structures Access to work remotely using a PC computer
