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IT Application Support Analyst
A company is looking for an Analyst, IT Application Portfolio. Key Responsibilities Manage incidents and service requests in ServiceNow, ensuring timely resolution Validate application functionality for new implementations, upgrades, and enhancements Document troubleshooting steps and support upgrades, migrations, and service improvements Required Qualifications Bachelor of Science degree in Computer Science, Business Administration, or equivalent experience 2 years of Information Technology experience 2 years of experience working with Finance & Accounting Applications Working experience in the healthcare industry Experience with a ticket management/service desk system, preferably ServiceNow
A company is looking for an Analyst, IT Application Portfolio.
Key Responsibilities
Manage incidents and service requests in ServiceNow, ensuring timely resolution
Validate application functionality for new implementations, upgrades, and enhancements
Document troubleshooting steps and support upgrades, migrations, and service improvements
Required Qualifications
Bachelor of Science degree in Computer Science, Business Administration, or equivalent experience
2 years of Information Technology experience
2 years of experience working with Finance & Accounting Applications
Working experience in the healthcare industry
Experience with a ticket management/service desk system, preferably ServiceNow