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IT Helpdesk Supervisor
A company is looking for a Supervisor- AHS Helpdesk. Key Responsibilities Supervise and lead the IT helpdesk team, providing guidance, training, and performance evaluations Monitor and ensure timely resolution of IT support tickets Assist in troubleshooting and resolving complex hardware, software, and network issues Required Qualifications Ability to work from home (this is a remote position) Prior Technical Support or Help Desk experience High School Diploma or equivalent History of Customer Service Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified IT Professional) are a plus
A company is looking for a Supervisor- AHS Helpdesk.
Key Responsibilities
Supervise and lead the IT helpdesk team, providing guidance, training, and performance evaluations
Monitor and ensure timely resolution of IT support tickets
Assist in troubleshooting and resolving complex hardware, software, and network issues
Required Qualifications
Ability to work from home (this is a remote position)
Prior Technical Support or Help Desk experience
High School Diploma or equivalent
History of Customer Service
Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified IT Professional) are a plus