![How to Use GA4 to Track Social Media Traffic: 6 Questions, Answers and Insights [VIDEO]](https://www.orbitmedia.com/wp-content/uploads/2023/06/ab-testing.png)
![How Human Behavior Impacts Your Marketing Strategy [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/human-behavior-impacts-marketing-strategy-cover-600x330.png?#)
![How to Make a Content Calendar You’ll Actually Use [Templates Included]](https://marketinginsidergroup.com/wp-content/uploads/2022/06/content-calendar-templates-2025-300x169.jpg?#)
![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
IT Service Desk Associate
A company is looking for a Full-time IT Service Desk Associate for the 3rd shift. Key Responsibilities Provide first level technical support to end users for technology-related issues Resolve issues using standard practices and escalate when necessary Maintain documentation and manage changes related to user training and system content Required Qualifications, Training, and Education 1+ years of technical troubleshooting experience in a call center or service desk environment Experience with Microsoft Operating Systems and Office 365 Knowledge of Dell, HP, or Lenovo hardware High school diploma and/or GED is required; industry-specific certifications preferred Experience with Active Directory and ITIL training is a plus
A company is looking for a Full-time IT Service Desk Associate for the 3rd shift.
Key Responsibilities
Provide first level technical support to end users for technology-related issues
Resolve issues using standard practices and escalate when necessary
Maintain documentation and manage changes related to user training and system content
Required Qualifications, Training, and Education
1+ years of technical troubleshooting experience in a call center or service desk environment
Experience with Microsoft Operating Systems and Office 365
Knowledge of Dell, HP, or Lenovo hardware
High school diploma and/or GED is required; industry-specific certifications preferred
Experience with Active Directory and ITIL training is a plus