ITSM Consultant with Cyber Security

A company is looking for a Service Delivery and Service Management Consultant with experience in Cyber Security. Key Responsibilities Apply ITIL and ITSM process knowledge to service request management and incident management Lead the collection and quality assurance of metrics, and develop metrics reports Coordinate and lead weekly performance status calls and supplier governance processes Required Qualifications 6+ years of experience in leading ITSM processes for Cyber Security Experience in Cyber Security Service Delivery Proficient in Microsoft Excel and PowerPoint for data analysis and visualization Technical background with knowledge of security technologies and trends Undergraduate degree or equivalent experience preferred

Feb 21, 2025 - 16:44

A company is looking for a Service Delivery and Service Management Consultant with experience in Cyber Security. Key Responsibilities Apply ITIL and ITSM process knowledge to service request management and incident management Lead the collection and quality assurance of metrics, and develop metrics reports Coordinate and lead weekly performance status calls and supplier governance processes Required Qualifications 6+ years of experience in leading ITSM processes for Cyber Security Experience in Cyber Security Service Delivery Proficient in Microsoft Excel and PowerPoint for data analysis and visualization Technical background with knowledge of security technologies and trends Undergraduate degree or equivalent experience preferred