Japanese Customer Service Representative
A company is looking for a Japanese Customer Service Representative. Key Responsibilities Handle customer queries/issues through voice and non-voice transactions to ensure customer satisfaction Identify and assess customer needs by actively listening and following established processes for timely resolutions Maintain documentation of customer interactions, ensuring accurate recording of details and actions taken Required Qualifications At least 2 years of college education, a 2-year vocational course, or a 4-year degree Willingness to work in BGC Taguig City and remotely Flexibility to work Japanese business hours, including weekends and holidays N1 proficiency or native-level Japanese language skills At least 6 months of professional customer support experience in Japanese
A company is looking for a Japanese Customer Service Representative.
Key Responsibilities
Handle customer queries/issues through voice and non-voice transactions to ensure customer satisfaction
Identify and assess customer needs by actively listening and following established processes for timely resolutions
Maintain documentation of customer interactions, ensuring accurate recording of details and actions taken
Required Qualifications
At least 2 years of college education, a 2-year vocational course, or a 4-year degree
Willingness to work in BGC Taguig City and remotely
Flexibility to work Japanese business hours, including weekends and holidays
N1 proficiency or native-level Japanese language skills
At least 6 months of professional customer support experience in Japanese
