Junior IT Support

A company is looking for a Junior IT-Support (m/f/d). Key Responsibilities Provide IT support to employees regarding hardware, software, accounts, and digital workplace issues, both remotely and on-site Process IT requests reliably and solution-oriented while maintaining composure in stressful situations Collaborate closely with engineering and IT security teams, document work in the ticketing system, and contribute to the improvement of IT support processes Required Qualifications Completed training in the IT field, such as IT specialist for system integration, and/or initial professional experience in IT service units Strong initiative, customer orientation, and communication skills Experience in user support and implementation of IT projects Good knowledge of Microsoft Windows; basic knowledge of MAC OS is desirable Fluent in German and good command of English, both spoken and written

May 22, 2025 - 17:20

A company is looking for a Junior IT-Support (m/f/d). Key Responsibilities Provide IT support to employees regarding hardware, software, accounts, and digital workplace issues, both remotely and on-site Process IT requests reliably and solution-oriented while maintaining composure in stressful situations Collaborate closely with engineering and IT security teams, document work in the ticketing system, and contribute to the improvement of IT support processes Required Qualifications Completed training in the IT field, such as IT specialist for system integration, and/or initial professional experience in IT service units Strong initiative, customer orientation, and communication skills Experience in user support and implementation of IT projects Good knowledge of Microsoft Windows; basic knowledge of MAC OS is desirable Fluent in German and good command of English, both spoken and written