Licensed EAP Care Manager

A company is looking for an EAP Care Manager Level 2. Key Responsibilities Receive and respond to member intake calls and explain the role of EAP and confidentiality Assess crisis situations, provide referral services, and document all client interactions accurately Facilitate connections to other available services and provide telephonic assessment and support Required Qualifications Master's degree in a behavioral health discipline (social work, counseling, or related field) required Licensure as LPC or LSW is required Minimum of three years of graduate-level experience in a behavioral health setting Experience in Employee Assistance or similar call center work is preferred Desirable certifications include CEAP, CADC, or NBCC

Feb 12, 2025 - 19:01

A company is looking for an EAP Care Manager Level 2. Key Responsibilities Receive and respond to member intake calls and explain the role of EAP and confidentiality Assess crisis situations, provide referral services, and document all client interactions accurately Facilitate connections to other available services and provide telephonic assessment and support Required Qualifications Master's degree in a behavioral health discipline (social work, counseling, or related field) required Licensure as LPC or LSW is required Minimum of three years of graduate-level experience in a behavioral health setting Experience in Employee Assistance or similar call center work is preferred Desirable certifications include CEAP, CADC, or NBCC