Licensed Member Advocate Specialist
A company is looking for a Member Advocate Specialist, Member Loyalty-Seasonal. Key Responsibilities Support beneficiaries with inquiries regarding hospital indemnity products and guide them through post-enrollment activities Handle inbound and outbound customer service calls, ensuring a seamless experience and high member satisfaction Verify enrollment and assist members with questions related to their current plans and benefits Required Qualifications Possess or obtain a resident state health insurance license Availability to work shifts between 5:00 AM - 6:00 PM PST, including overtime, weekends, and holidays Strong organizational and interpersonal skills Ability to manage high call volumes and multiple tasks simultaneously Comfortable with desktop computers and knowledge of Office applications
A company is looking for a Member Advocate Specialist, Member Loyalty-Seasonal.
Key Responsibilities
Support beneficiaries with inquiries regarding hospital indemnity products and guide them through post-enrollment activities
Handle inbound and outbound customer service calls, ensuring a seamless experience and high member satisfaction
Verify enrollment and assist members with questions related to their current plans and benefits
Required Qualifications
Possess or obtain a resident state health insurance license
Availability to work shifts between 5:00 AM - 6:00 PM PST, including overtime, weekends, and holidays
Strong organizational and interpersonal skills
Ability to manage high call volumes and multiple tasks simultaneously
Comfortable with desktop computers and knowledge of Office applications
