Maine Licensed Public Health Associate

A company is looking for a Public Health Emergency Associate to provide support for MaineCare eligibility and enrollment during the public health emergency unwinding period. Key Responsibilities Prepare MaineCare cases for processing, including data entry and applying relevant program policies Update client addresses and conduct outreach via phone as necessary Field phone calls from the public to provide information about case status and answer basic questions Required Qualifications Competency in customer service principles and practices Ability to make independent decisions following standard procedures Proficiency in Microsoft Office suite Experience in telephone communication with clients or the public Equivalent experience in a related field

Mar 11, 2025 - 12:05

A company is looking for a Public Health Emergency Associate to provide support for MaineCare eligibility and enrollment during the public health emergency unwinding period. Key Responsibilities Prepare MaineCare cases for processing, including data entry and applying relevant program policies Update client addresses and conduct outreach via phone as necessary Field phone calls from the public to provide information about case status and answer basic questions Required Qualifications Competency in customer service principles and practices Ability to make independent decisions following standard procedures Proficiency in Microsoft Office suite Experience in telephone communication with clients or the public Equivalent experience in a related field