Manager of Customer Delivery

A company is looking for a Manager of Customer Delivery to lead their Customer Implementation and Enrollment teams. Key Responsibilities Oversee the full customer onboarding lifecycle, including implementation, training, and software integrations Execute onboarding strategies and manage complex projects such as government client integrations and ISV partnerships Collaborate with cross-functional teams to ensure aligned delivery and optimize operational processes Required Qualifications Bachelor's degree in business or a related field, or equivalent experience 5+ years of experience in customer delivery, onboarding, or implementation leadership in the payments or fintech space Proven success managing customer-facing technical teams and complex implementation cycles Experience with government clients and integrated software vendors (ISVs) Familiarity with payment terminals, APIs, gateways, and compliance frameworks

Jun 11, 2025 - 01:30

A company is looking for a Manager of Customer Delivery to lead their Customer Implementation and Enrollment teams. Key Responsibilities Oversee the full customer onboarding lifecycle, including implementation, training, and software integrations Execute onboarding strategies and manage complex projects such as government client integrations and ISV partnerships Collaborate with cross-functional teams to ensure aligned delivery and optimize operational processes Required Qualifications Bachelor's degree in business or a related field, or equivalent experience 5+ years of experience in customer delivery, onboarding, or implementation leadership in the payments or fintech space Proven success managing customer-facing technical teams and complex implementation cycles Experience with government clients and integrated software vendors (ISVs) Familiarity with payment terminals, APIs, gateways, and compliance frameworks